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We take the stress out of the returns process by providing a fuss-free experience for the customer and your business.
We take the stress out of the returns process by providing a fuss-free experience for the customer and your business.
Simple, fuss-free set-up and integration
Our effectiveness enhances your bottom line
Save time and resources as we handle all returns logistics
Customer returns portal available round the clock
Scheduled/On-demand pick-up
Return to origin
Multimodal delivery option
| Features & Options | Q-Spin |
|---|---|
| Booking unit | Parcel level |
| Charging mechanism | Chargeable weight |
| Maximum weight admitted | 30 kg |
| Maximum size admitted | L + W + H <= 125cm |
| L, W, H <= 70cm | |
| Delivery time range | Delivery time-table |
| Delivery channel | Commercial |
| Compensation | $150 |
| Customs clearance | DDP |
| Tracking & Delivery | |
| Track & Trace events | All public events |
| Proof of delivery (POD) | Yes |
| Number of delivery attempts | 1 attempt |
| Maximum retention period | Customized Days |
| Pickup Services | |
| Scheduled pickup | Yes |
| Value added services | |
| On-demand pickup | Yes |
| Return to origin | Yes |
| Proof of delivery (e-Sign) | Yes |
| Cash on delivery (COD) | Yes |
| Surcharge - DG | Yes |
| Surcharge - Peak period | Yes |
